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FAQ

Frequently Asked Questions

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01 How does the ECU file service work?

Read the vehicle file using your tuning tool, upload it to Alt Tune, and receive a custom tuned file ready to flash back to the vehicle.

02 Are your tuning files custom made?

Yes. Every file is hand-calibrated by an engineer for your specific vehicle, hardware, octane and gearbox. We never deliver generic maps.

03 How fast is file delivery?

Most files are delivered within 4 hours during business days. Complex projects or rare ECUs may take longer — you will be notified.

04 What vehicles do you support?

Over 2,800 vehicles across cars, light commercial, agricultural and marine applications. Use the search tool above to check coverage.

05 Do I need tuning experience to become a dealer?

No prior tuning experience is required. We provide guided onboarding, training material, and direct engineer support to get you started.

06 What tuning tools can I use?

We support all major OEM and aftermarket tuning tools — Autotuner, KESS3, MMFlex, MAGPro2 X17, CMD Flash and more.

07 Do you provide technical support?

Yes. Dealers get direct chat access to our engineering team for troubleshooting, revisions and customer-specific tuning questions.

08 Can I offer ECU tuning under my own workshop brand?

Yes. Alt Tune is built to support workshops and dealers. You can present the tuning service under your own workshop brand, manage your customer relationship directly, and set your own retail pricing. We stay behind the scenes as your technical tuning partner.